How to Improve Your Email Open Rates

A hand holds a phone with and envelope icon. Text reads How to improve your email open rates

Email open rates are a crucial element of any business’s email marketing campaigns. These rates measure the percentage of subscribers engaging with an organization or company’s emails, and strong engagement holds many benefits for businesses, such as boosting sales, building brand awareness, and creating customer loyalty. However if these numbers dip low it can really hurt the success of your efforts. To help you maximize impact from your email campaigns we’ve put together some best practices to keep those open rate percentages high – stay tuned.

Clean Up Your Email List

If you’re looking to boost your email open rates, a clean and tidy list is the way to go. Here’s how to give yours some tender loving care:

Benefits of cleaning up your email list

  • Improve deliverability: A clean email list ensures that your emails are delivered to active and engaged subscribers.
  • Reduce bounces: Removing invalid or inactive email addresses from your list reduces the number of bounced emails.
  • Improve sender reputation: A good sender reputation is essential for getting your emails into subscribers’ inboxes and not their spam folders.
  • Save costs: Maintaining a clean list saves money by reducing the number of inactive subscribers and unopened emails.

How to clean up your email list

  • Remove inactive subscribers: Identify subscribers who have not opened your emails in a while and remove them from your list.
  • Remove invalid email addresses: Use email verification tools to identify and remove invalid email addresses from your list.
  • Segment your list: Segment your list based on subscriber engagement, activity, and preferences, and send targeted emails to each segment.
  • Encourage subscribers to update their information: Encourage subscribers to update their email preferences, including email frequency and content preferences.

Tools for cleaning up your email list

  • Email verification tools: These tools identify and remove invalid email addresses from your list.
  • Email list cleaning services: These services clean up your email list by removing inactive and invalid email addresses.
  • Email service providers: Most email service providers have built-in list cleaning tools to help you maintain a clean email list.

Improve Your Email Subject Lines

Want to increase your email open rates? Crafting the perfect subject line is essential for getting subscribers excited about opening and engaging with your emails. Make sure you stand out in their inbox, create curiosity around what’s inside, and get recipients hooked, it could be the difference between success or failure when marketing through email.

Here are some best practices for writing effective email subject lines:

  1. Keep it short and sweet: A short and concise subject line (less than 50 characters) is more likely to be read and understood by your subscribers.
  2. Use action-oriented language: Use action-oriented language that encourages your subscribers to take action, such as “Limited time offer” or “Don’t miss out.”
  3. Personalize your subject line: Personalize your subject line by adding the subscriber’s name or location to make it more relevant and appealing to them.
  4. Create a sense of urgency: Create a sense of urgency by using words like “urgent,” “limited time,” or “last chance” to encourage subscribers to open your email.
  5. Avoid spam trigger words: Avoid using words that are commonly associated with spam emails, such as “free,” “cash,” or “money-back guarantee.”

Here are some examples of effective email subject lines:

  1. “Last chance to save 50% on our products!”
  2. “Your exclusive invitation to our VIP sale”
  3. “Quick question about [subscriber’s recent purchase]”
  4. “10 secrets to improve your productivity”
  5. “How to get more leads from your website”

By following these best practices and using effective subject lines, you can improve your email open rates and increase engagement with your subscribers.

Optimize Your Sender Name and Email Address

One of the most overlooked factors that affect email open rates is the sender name and email address. People are more likely to open an email if they recognize the sender and if the email comes from a legitimate email address. Here are some best practices for optimizing your sender name and email address:

The sender name and email address are the first things that recipients see when they receive an email. If they do not recognize the sender or if the email address looks suspicious, they may not even bother opening the email.

Best practices for sender name and email address

  1. Use a recognizable sender name: Your sender name should be something that your subscribers will recognize, such as your brand name or the name of a prominent employee.
  2. Use a professional email address: Your email address should be professional and easy to recognize. Avoid using generic email addresses like noreply@ or info@, as they may look spammy.
  3. Personalize the sender name: If possible, use a sender name that includes a personal touch, such as the name of the subscriber’s account manager.

Examples of effective sender names and email addresses

  1. Brand name: From: Nike
  2. Personalized sender name: From: John Smith, your account manager
  3. Professional email address: From: Marketing Team

By optimizing your sender name and email address, you can increase the likelihood of your emails being opened and read by your subscribers.


Personalize Your Emails

When it comes to emails, a little personalization can go a long way. Crafting messages that customize the content and language specifically for your subscribers makes them feel seen, heard, and appreciated – which in turn leads to higher open rates.

Benefits of Email Personalization:

  1. Increases relevance: Personalized emails are more relevant to your subscribers’ interests and needs, which makes them more likely to open and engage with your emails.
  2. Builds trust: When you personalize your emails, it shows your subscribers that you understand and care about them, which can help build trust and loyalty.
  3. Boosts conversions: Personalized emails can lead to higher click-through and conversion rates, as subscribers are more likely to take action on content that speaks to their specific needs.

Strategies for Personalizing Emails:

  1. Use subscriber data: Use data such as subscriber name, location, and past behavior to personalize emails. For example, you could send an email with a local event or promotion based on the subscriber’s location.
  2. Segment your list: Segment your email list based on subscriber demographics, interests, or past behavior to deliver targeted, personalized content to each group.
  3. Dynamic content: Use dynamic content to show different images or messaging based on subscriber data. For example, you could show different product recommendations based on a subscriber’s past purchases.

Examples of Effective Email Personalization:

  1. Personalized subject lines: Use the subscriber’s name or other personal information in the subject line to grab their attention and increase open rates.
  2. Product recommendations: Use past purchase data to recommend related or complementary products to your subscribers.
  3. Abandoned cart reminders: Send personalized emails to subscribers who have abandoned items in their online shopping cart, reminding them to complete their purchase and offering any incentives or discounts.

Personalization can be a powerful way to improve your email open rates. By tailoring your emails to your subscribers’ interests and behaviors, you can make them more relevant, valuable, and engaging.

Segment Your Email List

Your email list is much more than just a single entity – it’s made up of different people who each have unique needs and interests. By taking the time to segment your list, you can craft personalized messages tailored specifically for them. Research has shown that this process yields impressive results-segmented campaigns boast an almost 15% higher open rate and over double the click throughs compared to non segmented ones.

  1. Demographic segmentation – This involves dividing your email list by demographic factors such as age, gender, income, and education level.
  2. Geographic segmentation – This involves dividing your email list by location, such as country, state, or city.
  3. Behavioral segmentation – This involves dividing your email list based on how subscribers have interacted with your brand, such as their purchase history, website behavior, or email engagement.
  4. Psychographic segmentation – This involves dividing your email list based on personality traits, values, interests, and lifestyle.


Strategies for Email Segmentation

To effectively segment your email list, you can follow these strategies:

  1. Collect relevant data – Make sure to collect the necessary data from your subscribers, such as their location, age, and interests.
  2. Define your segments – Determine which criteria you will use to segment your email list, and create separate groups for each.
  3. Personalize your messaging – Use the data you have collected to personalize your emails and provide content that is relevant to each segment.
  4. Test and refine – Continuously test and refine your segmentation strategy to ensure that you are delivering the most effective messaging to each segment.

You can take your subscriber engagement to a whole new level by segmenting your email list. This way, you’ll be sending customized content that’s tailored to their interests and needs, which in turn could result in higher conversion rates.

Test and Experiment

Importance of Testing and Experimenting

Did you know that sending out the same email content over and over can lead to lower engagement rate with your audience? By trying new things, testing different elements of your emails, and experimenting from time-to-time, you’ll be able to determine what resonates best, leading not only to more open rates but also better overall conversions.

Types of Email Testing

There are several types of email testing you can conduct to improve your email open rates:

  1. A/B Testing: Also known as split testing, this involves sending two versions of the same email to a small subset of your email list to determine which performs better. You can test different subject lines, sender names, email designs, and other elements.
  2. Multivariate Testing: This is similar to A/B testing but involves testing multiple variables at the same time. This can help you identify the most effective combination of elements.
  3. Preview Testing: This involves previewing your email in different email clients and devices to ensure it looks good and is optimized for all users.

Tools for Email Testing and Experimentation

There are several tools available to help you test and experiment with your email campaigns:

  1. Email Service Providers: Many email service providers offer built-in A/B testing and other testing capabilities.
  2. Email Testing Tools: There are also third-party email testing tools available, such as Litmus and Email on Acid, that allow you to preview your emails in various email clients and devices.
  3. Analytics Tools: Analytics tools, such as Google Analytics, can help you track the performance of your email campaigns and determine what elements are most effective.

Analyze Your Metrics

Importance of analyzing email metric

Want to ensure your email marketing initiatives are successful? Analyzing the metrics of every campaign is essential. It offers a deep understanding into what techniques perform well and which need improvement, so you can make insightful decisions that boost open rates.

Metrics to analyze

There are several metrics to analyze to improve email open rates:

  1. Open rate: The percentage of recipients who opened your email.
  2. Click-through rate (CTR): The percentage of recipients who clicked on a link in your email.
  3. Conversion rate: The percentage of recipients who took a desired action, such as making a purchase or filling out a form, after clicking through your email.
  4. Bounce rate: The percentage of emails that were undeliverable.
  5. Unsubscribe rate: The percentage of recipients who unsubscribe from your email list.

How to use metrics to improve email open rates

Analyzing metrics can help you identify areas for improvement in your email marketing strategy. Here are some tips for using metrics to improve your email open rates:

  1. Identify your best-performing emails: Look at your emails with the highest open rates and try to identify what makes them successful. Use this information to inform your future email campaigns.
  2. Test different subject lines: Use A/B testing to test different subject lines and see which ones result in higher open rates.
  3. Optimize for mobile: Check your metrics to see how many recipients are opening your emails on mobile devices. If it’s a significant portion, make sure your emails are optimized for mobile.
  4. Segment your list: Use your metrics to segment your email list and send targeted messages to specific groups of subscribers.
  5. Experiment with timing: Test different send times to see if there’s a correlation between the time of day or day of the week and open rates.

By analyzing your metrics and using the insights to inform your email marketing strategy, you can improve your email open rates and achieve better results from your campaigns.


Your email marketing campaigns could be reaching a much wider and more engaged audience. With the best practices from this article, you can quickly optimize your open rates to achieve greater success for your business, so don’t wait.

To recap, the best practices for improving your email open rates include:

  • Cleaning up your email list
  • Improving your email subject lines
  • Optimizing your sender name and email address
  • Personalizing your emails
  • Segmenting your email list
  • Testing and experimenting
  • Analyzing your metrics

We encourage you to implement these practices in your email marketing campaigns and see the results for yourself. And if you need assistance with email marketing optimization, 20EVO is here to help. Our team of experts can work with you to develop and execute a comprehensive email marketing strategy that drives results for your business. Contact us today to learn more

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